Sunday, May 27, 2012

My Car Has Hail Damage, Now What?

Progressive Insurance Quote - My Car Has Hail Damage, Now What?
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So your car got hit by hail now what do you do? If you've ever had your vehicle damaged by a hail you know it can be a very frustrating and expensive experience. Well if you have full coverage assurance on your car it doesn't have to be frustrating or expensive. Often people don't understand how to properly utilize there assurance coverage and are even afraid to claim the damage for fear that their rates will go up. This is a common fear but let me assure you a unabridged claim such as hail damage doesn't not raise your rates. In fact, if you don't claim the damage and have it repaired you risk having any future claims being denied because of unrelated pre-existing damage.

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How is My Car Has Hail Damage, Now What?

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The first thing you should do is call your assurance firm and file a claim. Make sure you write your claim number down and it is always a good idea to ask the name of every person you talk to and adjuster being assigned to your claim. The next step is the first inspection or the "estimate." Some assurance fellowships will ask you to go out get three estimates and hen fax them in. If your assurance firm asks you to jump through these hoops just politely say No. Ask where you need to go to have "them," write "their," estimate. Thats it, do not waste your time driving colse to getting multiple estimates because in the end your assurance firm is just going to use those estimates as a starting point and write their own anyway.

An estimation means just that. It is an estimation of how much money and what the assurance firm thinks it will take to fix your car. It is very prominent that you clean your car before having it inspected because you wont get paid for dents the appraiser can't see. Secondly it is extremely prominent that you are as nice and as accommodating to the appraiser as you can be. It will do you no good to argue with or be rude to the person deciding how much money your going to get to have your car repaired.

Often times when there's a large storm event the assurance fellowships are overloaded with claims and the have to outsource to independent estimation services to help write all the claims that are pouring in. This is generally referred to as a catastrophe team or "cat team." Now I don't think I have to tell you that these very busy appraiser's are going to fly through your estimation as fast as they can and will probably miss a bunch of things. You may think your estimation looks a miniature low. In my line of work 90% of the estimates are written low. I've seen estimates for 00 on a car that had over 00 in damage. Don't worry that estimation is not the final word it is merely a starting point. Unfortunately many people pick to keep they're assurance money and never get their car fix. Some people even wait colse to til it hails again colse to and try to claim the un-repaired damage again. The assurance fellowships lose millions of dollars every year to fraudulent claims. It is impossible for them to keep track of every claim and they can't force you to get your car fixed. The only way the assurance fellowships can combat this is by writing their first estimates a miniature on the lighter side. I've had many appraisers tell me that their firm legitimately trains them to feel the customer out and if they think they probably wont have their car repaired to write the estimation for as miniature as possible. Obviously if you have a brand new Bmw your going to get it fixed but if you a 1984 Toyota Corolla with 350,000 miles on it you are probably going to keep the money, right?

The next step is to find a firm to fix your dents. If you have large dents with paint damage and broken windows you will probably need to find a full aid body shop. If you have mostly quarter sized dents and the damage is just superficial then Pdr is the best option. Pdr, or paintless dent fix is a fix formula in which the dents can be moderately massaged out and the original factory close is left undisturbed. A good Pdr shop can make your car look exactly like it did before the hail damage. Most dent's half dollar sized or smaller can be removed fairly legitimately and quickly. In a exquisite scenario your car could be repaired in as miniature as a few hours. Well, the world is not exquisite and depending on your assurance company's original estimation it may take any days to get an appraiser to come back out and re-write their estimate. This process is known as a Supplement. Commonly on the back page of your estimation there are schooling for filling a supplement. The assurance firm knows that if a expert fix factory is doing the fix then they are going to catch all the dents that were missed and ask to be paid for every last miniature bolt or clip that has to be removed. This is standard procedure and most insurers legitimately have a supplement hot line that body shops can call to have an appraiser sent out to the shop.

Some assurance fellowships send an appraiser out right away while other fellowships can take 7-10 days. I won't get into which fellowships are the worst but I will say that Progressive and Farmers are top notch! This is not a paid endorsement it's just the painfully confident truth. If I call farmers they are at my shop the next morning every time even though their procedure is within 48 hours. Progressive is practically as fast within 48 hours usually. Some of the other fellowships won't tell you when there advent and your at their mercy. This is Commonly the longest delay in the fix process but it is the most important. Often times we get twice as much money as the original estimate. This is very prominent because without this added money you may get a shop to do a unblemished fix or worse you may have to pay money out of pocket.

The next issue is "deductibles." You have a covenant with your assurance firm that you will pay the first 0, 00, or anything your deductible is, towards the fix of your vehicle. This money is always deducted out of the check your assurance firm gives you and they leave it up to you to pay it or find a firm that will fix it for less. Essentially any firm that repairs your vehicle without requiring you to pay a deductible is giving you a "discount." This is thoroughly legal and in fact most Pdr fellowships will not want you to pay your deductible. Make sure you get any promises made to you in writing. I also suggest you get an estimated length of fix time. At my shop we always contribute a customer with a written quote of the exact number due for the fix or we give the customer a certify in writing that we will unblemished the fix for the negotiated number the assurance firm issues payment for. If we file a supplement it is expressed that we earned that money in addition to the original estimate. It is very prominent that you have written proof that you as the customer will not have to pay more than "x" number of dollars when your car fix is completed. If a shop is unwilling to put their promises in writing then you need to find a new shop.

Once you find your fix shop or Pdr firm it is prominent that you know where the shop is and meet the owner or manager. I know this sound's weird but a large majority of our customers never come to my shop and meet me. Often they are approached by one of my sales personnel and they let them pick the car up and then deliver back to them when it is done without ever advent to my shop. This is great for me but it is extremely scary to think how legitimately people just hand over their keys and assurance checks. I always suggest to my salesmen that they suggest to their customer that they at least come out to our shop so they know where their car will be. It is also a good idea to ask for references. Often times we have repaired other cars in the neighborhood and have satisfied customers just down the street. Also you should check out a fellowships website if they don't have one or it is poorly put together that may be an indicator that the firm doesn't pay much concentration to detail. For a firm to not have a website today is practically inexcusable! You may also call the local good firm bureau. Even if a firm is not a member the Bbb will still field complaints and keep files on fellowships that receive complaints. Also check with your insurer. The will have files on fellowships that have had complaints or are suspected of fraudulent activities.

In closing Pdr is undoubtedly a great alternative to original body repair, and with a miniature investigate and due diligence the mean person can navigate the claims process and find a great shop to fix their car for miniature or no money out of pocket!

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